Privacy Policy
Last Updated: January 1, 2025
Introduction
GeoLocator Technologies Inc. ("GeoLocator," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual intelligence platform and related services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our Services
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include: name, email address, company name, job title, phone number, and billing information.
Image and Visual Data
When you upload images or visual content to our platform for geolocation analysis, we process this data to provide our Services. For authenticated (signed-in) users, images are stored in base64 encoded format in our database to enable you to access your analysis history. We use industry-standard security measures to protect your visual data.
Demo Usage: Images uploaded through our demo service are not stored. Demo analyses are processed temporarily and results are not retained after the session.
Law Enforcement and Compliance: For authenticated users, we retain base64 encoded images in our database to enable us to provide evidence and documentation when requested by law enforcement agencies or as required by legal processes. This storage is necessary for compliance purposes and to support authorized investigations.
Usage Data
We automatically collect certain information when you access our Services, including: IP address, browser type, device information, operating system, referring URLs, pages viewed, and timestamps.
IP Address Logging
We log and store IP addresses for the following purposes:
- Demo Usage Tracking: When you use our demo service, we log your IP address to track usage and enforce rate limits (currently 10 analyses per day per IP address) to ensure fair access to our demo features.
- Abuse Prevention and Monitoring: We monitor and log IP addresses to detect, prevent, and respond to abuse, fraud, security threats, and unauthorized access attempts. This helps us maintain the security and integrity of our Services.
IP addresses are stored securely and may be retained for as long as necessary to fulfill these purposes or as required by law. We may anonymize IP addresses after a certain retention period for privacy compliance.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services
- To process and complete transactions
- To send administrative information, updates, and security alerts
- To respond to your inquiries and provide customer support
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues and security threats
- To enforce rate limits and prevent abuse of our demo services
- To monitor and prevent fraudulent activity, unauthorized access, and other security threats
- To comply with legal obligations
- To send promotional communications (with your consent)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Uploaded images and visual content from authenticated (signed-in) users are processed and stored in base64 encoded format in our database. Images are retained as long as your account is active and you have saved the analysis results. Demo usage images are not stored and are processed temporarily only.
IP addresses collected for demo usage tracking and abuse prevention are retained for as long as necessary to fulfill these purposes. We may anonymize IP addresses after a certain retention period (typically 90 days) for privacy compliance, while maintaining the ability to detect patterns of abuse and ensure service security.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Services
- Legal Requirements: When required by law or to protect our rights and safety. For authenticated users, this includes providing base64 encoded images and related data to law enforcement agencies when legally required or requested through proper legal channels.
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Opt-Out: Opt-out of marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@geolocator.app.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@geolocator.app
Mail: GeoLocator Technologies Inc., Privacy Department